# The Logbook

## Chronicling our journey. Every day, we’re hard at work tackling problems, releasing features and launching products.

[Guest post  
**November 7, 2022**  
**Why you wouldn't ever meet a South Asian backpacker**

[Guest post  
**September 20, 2022**  
**Part 2: Ancillaries, past and future: The Journey to Customer Centricity**

[Guest post  
**September 20, 2022**  
**Part 1: Ancillaries, past and future: Why airlines should rethink their approach to become more customer-centric.**

[Guest post  
**June 24, 2022**  
**3 ways to rebuild customer trust in post-COVID tourism**

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